Home / For property managers
The compressor
isn't the
expensive part.
You can't make a part show up faster. What you can decide is whether the next four days are a hotel invoice and an owner asking questions, or a unit in the bedroom and a tenant who stays where they are.
One week, one household
Three numbers.
What membership is
A rate card and a place in line.
It's a flat annual fee based on how many doors you manage. Nothing to burn through, nothing you have to use, no monthly anything. You pay once, and from then on every rental is at member rates with delivery, setup and pickup included.
Member rates run $10 to $20 a day below what we charge a walk-up, and the $89 delivery fee comes off entirely. On a week-long rental that's a couple hundred dollars, every time. We can do it because of routing. One house with one bad summer is a single stop across town; a management company is eight stops we can plan around, and that difference is what we hand back.
Member vs. standard
Same unit, same daysSaved on this one rental$0
Putting the same household in a hotel for those nights runs about $0 at $165 a night before tax, and under A.R.S. § 33-1364 a share of that can land on the owner.
The math
What it's worth over a season.
Every row is a real rental at published rates. The last column is what those same nights cost in a mid-range Valley hotel at $165 a night, which is the number you're actually weighing this against.
| Rental | Member | Standard | Saved | Hotel equivalent |
|---|---|---|---|---|
| Series 8 for 3 days | $87 | $206 | $119 | $495 |
| Series 10 for 5 days | $195 | $334 | $139 | $825 |
| Series 10D for 4 days | $196 | $325 | $129 | $660 |
| Series 12i for 7 days | $413 | $642 | $229 | $1,155 |
| Series 14i for 10 days | $690 | $979 | $289 | $1,650 |
| Series 12i for 14 days | $826 | $1,195 | $369 | $2,310 |
Doorstep · $129
One short rental
A Series 10D for four days saves exactly $129 against standard rates. The whole annual fee back on one rental, before the technician has finished the diagnostic.
Portfolio · $229
One week-long rental
A Series 12i for seven days saves exactly $229. The whole annual fee back on one compressor failure in June.
Valley · $599
Three week-long rentals
A book past fifty doors sees more than three multi-day outages in a Phoenix summer. Everything after the third one is money you keep.
Plans
Priced by door count.
| What you get | Doorstep1 - 5 doors$129per year | Portfolio6 - 50 doors$229per year | Valley51+ doors$599per year |
|---|---|---|---|
| Member rates on every bookable unit | ● | ● | ● |
| Free delivery, setup and pickup valley-wide | ● | ● | ● |
| No deposit and no card held on file | ● | ● | ● |
| Itemized invoice per property | ● | ● | ● |
| Priority dispatch, May through September | — | ● | ● |
| Net-30 billing on one monthly statement | — | ● | ● |
| Units held on reserve during peak season | — | 2 | 5 |
| Direct line to dispatch, no queue | — | ● | ● |
| Guaranteed same-day dispatch, seven days | — | — | ● |
| Named account manager | — | — | ● |
| Monthly usage export by property | — | — | ● |
| Apply | Apply | Apply |
Door counts are self-reported and we don't audit them. If your portfolio grows mid-year, tell us and we'll prorate the difference rather than backdating anything. Annual, cancel any time, and we refund the unused months if you sell the book.
What actually changes
What's different in July.
You're not in the queue
June through September we're dispatching all day. Members go out ahead of walk-ups, and Valley members go out same day, guaranteed.
Units are held for you
Portfolio holds two in reserve, Valley holds five. When the fleet is thin that reserve is the difference between a unit today and a unit Thursday.
Billing an owner can read
One line per property: address, dates, unit, rate. It drops into an owner statement or a tenant ledger as is. Net-30, one statement a month.
Nothing to chase
No deposit, no card on file, no paperwork per rental. You send an address, we deliver, it turns up on the statement.
Why this matters in Arizona
Cooling isn't a comfort item here.
Under A.R.S. § 33-1364, air conditioning and cooling are essential services. After reasonable written notice from a tenant, a landlord who fails to supply cooling exposes the owner to real remedies: the tenant can find reasonable substitute housing and stop paying rent for the period, recover excess housing costs up to 25% of the periodic rent where the failure was negligent, or up to the full periodic rent where it was deliberate. A tenant can also pay for reasonable cooling themselves and deduct it from rent.
None of that is cause to panic, and none of it is legal advice. It's a reason to have a number saved that puts a working unit in the house the same afternoon.
Four days, one household
- Hotel at $165 / night $660
- Series 12i, standard rate $405
- Series 12i, member rate $236
- Delivery, member Included
The hotel figure leaves out tax, parking, pet fees and the four days of goodwill spent arranging it.
Membership questions
Before you sign up.
Is there a deposit?
Not for members. Everyone else leaves a card on file. We authorize it and never charge it unless a unit comes back damaged or doesn't come back at all.
Who pays, the owner or the tenant?
That's your call and we stay out of it. What we do is invoice cleanly: one line per property with the address, dates, unit and rate, so it goes straight into an owner statement or a tenant ledger without anyone rewriting it. Portfolio and Valley members get everything on one monthly net-30 statement.
Can I sign up for membership in the middle of an emergency?
Yes, and people do. Sign up while we're on the way and the member rate and free delivery apply to that rental. For most portfolios the first rental covers the membership outright.
What if I need to cancel?
Cancel before the truck is loaded and there's no charge. After that, members are billed nothing and everyone else is billed the delivery fee only.
Set it up before you need it.
The application takes about five minutes and we turn it around the same day. If you're mid-outage right now, sign up while we're on the way and the member rate applies to that rental.